Terms of Service - Shadow Assistant

Welcome to Shadow Assistant. By accessing or using our AI-powered interview assistant application, you agree to be bound by these Terms of Service. Please read them carefully before using the service.

1. Acceptance of Terms

1.1 Agreement

By creating an account or using Shadow Assistant, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use the service.

1.2 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use Shadow Assistant.

2. Description of Service

2.1 Service Overview

Shadow Assistant is an AI-powered tool designed to assist users with interview preparation through real-time transcription and AI-generated responses. The service is provided on a subscription or credit-based model.

2.2 Availability

We strive to maintain uninterrupted service but do not guarantee that the service will be available at all times. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

3. User Accounts

3.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, or misuse the service.

4. Payment and Subscriptions

4.1 Billing

Paid plans are billed according to the pricing plan selected at the time of purchase. All payments are processed securely through Stripe.

4.2 Refunds

Refund requests are handled in accordance with our Refund Policy. Please review it for details on eligibility and process.

5. Acceptable Use

5.1 Prohibited Conduct

You agree not to misuse the service, including but not limited to: reverse engineering the software, sharing your account with unauthorized users, using the service for unlawful purposes, or attempting to circumvent usage limits.

5.2 Content Responsibility

You are solely responsible for any content you upload or input into Shadow Assistant, including resumes, job descriptions, and other documents.

6. Intellectual Property

All intellectual property rights in Shadow Assistant, including the software, design, and content, are owned by us. You are granted a limited, non-exclusive, non-transferable license to use the service for its intended purpose.

7. Limitation of Liability

Shadow Assistant is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to interview outcomes or employment decisions.

8. Changes to Terms

8.1 Modifications

We reserve the right to update these Terms of Service at any time. Changes will be communicated via email or a notice on our website.

8.2 Continued Use

Your continued use of Shadow Assistant after any changes constitutes acceptance of the updated terms.

9. Contact Information

For questions about these Terms of Service, please contact us at support@shadowassistant.com

Thank you for using Shadow Assistant. We are committed to providing a fair and transparent service.

Last Updated: January 1, 2024